Privacy Policy
Ridoji (“we”, “our”, “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide to us through our website, mobile applications, and other services (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you interact with our Services. This includes, but is not limited to:
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Contact Information: Name, email address, phone number, and mailing address.
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Financial Information: Details required for vehicle purchases, investment plans, and payment processing, such as bank account details or UPI IDs.
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Identity Verification: Government-issued identification, proof of address, or other documents required for compliance and security.
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Dealership & Franchise Information: Business name, registration details, financial statements, and contact information for key personnel.
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Communications Data: Information you provide when you contact us via email, phone, or through our website forms.
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Marketing Information: Your preferences for receiving marketing communications from us.
We also automatically collect certain information when you visit our website, such as:
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Device and Usage Data: IP address, browser type, operating system, device identifiers, and information about how you use our website (e.g., pages visited, time spent on site, and clickstream data).
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Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze website traffic, and for marketing purposes.
2. How We Use Your Information
We use the information we collect for various business purposes, including to:
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Provide and Manage Services: To process vehicle purchases, manage fleet investments, and facilitate EV rentals for delivery partners.
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Communicate with You: To send you service-related notifications, updates, and marketing communications that may be of interest to you.
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Customer Support: To respond to your inquiries, resolve issues, and provide customer support.
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Business Operations: To analyze and improve our Services, website functionality, and business model.
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Security and Compliance: To prevent fraud, verify your identity, and comply with our legal and regulatory obligations.
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Personalization: To tailor our offerings and content to your preferences.
3. How We Share Your Information
We may share your personal information with third parties only in the following circumstances:
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Service Providers: We may share your data with trusted third-party service providers who perform services on our behalf, such as payment processing, data analytics, cloud hosting, and marketing. These providers are bound by confidentiality agreements and are not authorized to use your information for any purpose other than to provide their services.
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Business Partners: We may share your information with our financial partners to facilitate loan applications or other financial services you may request.
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Affiliates: We may share your information with our corporate affiliates for business and operational purposes.
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Legal Compliance: We may disclose your information if required to do so by law, in response to a court order, or to protect the rights, property, or safety of Ridoji, our users, or the public.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.
We do not sell or rent your personal information to third parties for their marketing purposes.
4. Data Security
We implement a range of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Your Rights
You have certain rights regarding your personal information, which may include:
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Access: The right to request a copy of the personal information we hold about you.
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Correction: The right to request that we correct any inaccurate or incomplete information.
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Deletion: The right to request the deletion of your personal information, subject to certain legal and business obligations.
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Opt-Out: The right to opt out of receiving marketing communications from us at any time.
To exercise these rights, please contact us using the details provided below.
6. Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to read the privacy policies of any third-party sites you visit.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
At Ridoji, we are powering the future of urban mobility. We connect a smart fleet of electric vehicles with the booming delivery economy, creating a win-win for investors and riders while building a greener India
- +91 9991119652
- contact@ridoji.com
- C224, Sector 63, Noida 201309